Terms and Conditions
Introduction
Welcome to OilKosha. These Terms and Conditions govern your access to and use of our website, https://oilkosha.bhullarinfotech.in/, and the purchase of products through our online store.
By accessing our website, creating an account, or placing an order, you agree to these Terms and Conditions. If you do not agree with these terms, please discontinue using our website.
In these terms, “OilKosha,” “we,” “our,” and “us” refer to the business operating this website, while “you” and “your” refer to visitors and customers.
Products and Descriptions
OilKosha offers wood-pressed oils, edible oils, spices, tea, pickles, and other food products.
We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate. However, slight variations in colour, appearance, packaging, or presentation may occur.
Customers are encouraged to read product descriptions, ingredients, quantity details, storage instructions, and other relevant information before placing an order.
Any statements about the quality, characteristics, or benefits of our products are provided for product information purposes and should not be interpreted as a guarantee of a particular health outcome.
Eligibility to Use the Website
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law.
If you place an order on behalf of another person or organisation, you confirm that you are authorised to do so.
Product Prices and Payments
All prices displayed on our website are in Indian Rupees (INR), unless stated otherwise.
Product prices, offers, discounts, and availability may change without prior notice. Any changes will not affect an order that has already been accepted, except where required by law or where correction of an obvious pricing error is necessary.
Applicable taxes, delivery charges, and other fees, where relevant, will be displayed during checkout or communicated before the order is confirmed.
Payments may be processed through third-party payment gateways. Customers must provide accurate payment information and comply with the applicable payment provider's terms.
Orders and Order Acceptance
When you place an order, you agree to provide complete and accurate information, including your name, phone number, billing address, shipping address, and payment details.
An order confirmation does not necessarily mean that the order has been finally accepted or dispatched.
We reserve the right to review, refuse, or cancel an order in circumstances such as product unavailability, suspected fraudulent activity, incorrect pricing, incomplete customer information, or technical errors, subject to applicable law.
If payment has already been collected for an order that we cancel, the applicable amount will be refunded in accordance with our Refund and Returns Policy.
Shipping and Delivery
We aim to process and dispatch orders within the estimated timelines communicated on our website or at checkout.
Delivery timelines are estimates and may be affected by courier delays, weather conditions, operational issues, service disruptions, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate delivery details and a reachable contact number.
For further information regarding shipping, delivery charges, and delivery-related issues, please refer to our Shipping and Delivery Policy, if available on our website.
Refunds, Returns, and Replacements
Our Refund and Returns Policy governs eligible refunds, returns, replacements, and order cancellations.
Customers should review that policy before purchasing products.
Nothing in these Terms and Conditions limits any consumer rights or remedies available under applicable Indian law.
Food Safety, Storage, and Product Use
Customers should follow the storage instructions and usage recommendations provided on product labels or packaging.
Food products should be stored appropriately and used within the applicable shelf life or best-before period, as indicated.
Customers should check product labels and ingredient information for relevant dietary requirements or known allergies before consumption.
OilKosha does not make any guarantee that a product will be suitable for every individual's dietary or personal needs. Product information on this website is not a substitute for professional medical advice.
User Accounts and Website Security
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account, subject to applicable law.
You agree not to:
Provide false or misleading information.
Attempt to gain unauthorised access to our website or systems.
Interfere with website security or functionality.
Use our website for unlawful, fraudulent, or harmful purposes.
Introduce malicious software or attempt to disrupt website operations.
We may restrict or suspend access where reasonably necessary to protect our website, customers, or business, subject to applicable law.
Intellectual Property
Unless otherwise stated, the content on this website, including text, logos, graphics, product photographs, design elements, and branding, belongs to OilKosha or is used with appropriate permission.
You may not reproduce, distribute, modify, publish, or commercially use website content without prior written permission from the relevant rights holder, except where permitted by law.
Third-Party Services and LinksOur website may contain links to third-party websites or use external services for payments, delivery, analytics, or other functions.These services may be governed by their own terms and privacy policies. OilKosha does not control independent third-party websites and is not responsible for their content or practices, except to the extent required by applicable law.
Limitation of Liability
To the extent permitted by applicable law, OilKosha shall not be liable for indirect or consequential losses arising from the use of our website or temporary interruptions in website availability.
Nothing in these Terms and Conditions excludes or restricts liability that cannot lawfully be excluded or restricted, including applicable consumer rights and remedies relating to defective products, misleading representations, or failure to fulfil legal obligations.
Privacy and Personal Information
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
By using our website, you acknowledge that personal information may be processed as described in that policy and in accordance with applicable law.
Please read our Privacy Policy for further details.
Changes to These Terms
We may revise these Terms and Conditions from time to time to reflect changes in our products, website functionality, business practices, or legal requirements.
Updated terms will be published on this page with a revised “Last Updated” date. Continued use of the website after changes take effect will be subject to applicable law and the circumstances of your use.
Governing Law and Disputes
These Terms and Conditions are governed by the laws of India.
Any disputes arising from the use of this website or the purchase of our products will be handled in accordance with applicable Indian law. Nothing in this section limits any consumer's right to approach a competent consumer dispute redressal authority or other forum available under applicable law.
Contact Information
For questions about these Terms and Conditions, orders, or our products, please contact us:
Business Name: OilKosha
Website: https://oilkosha.bhullarinfotech.in/Phone: +91-96081-31313
Email: Please refer to the email address listed on our Contact page.
Business Address: Please refer to our Contact page for the current business address.We will make reasonable efforts to respond to your questions and concerns in a timely manner.